The Process

How It Works

A white-glove experience designed to feel effortless for your family. We handle everything — you just show up.

01

Book a Consultation

Start with a 30–40 minute intake call with your coordinator. We learn about your loved one — their personality, their story, and what matters most to your family. No scripts, no pressure — just a warm conversation.

02

Custom Interview Design

Our team creates a personalized interview guide based on your family's unique story. We craft questions that draw out the moments, wisdom, and memories that matter most — so the recording session feels natural and meaningful.

03

The In-Person Recording

About 2 hours, paced entirely to your loved one's comfort. A guided conversation captured with professional video, audio, and photography. Our team handles all the equipment and direction — you just enjoy the moment.

04

Professional Production

Over approximately two weeks, we professionally edit the story film, produce the voice archive, write and print the life story book, curate the photo collection, and build the private digital heirloom page.

05

Heirloom Delivery

Your family receives a premium keepsake box containing the printed life story book, curated photo prints, a sealed envelope, a legacy letter, and a QR access card — all beautifully presented and ready to keep.

06

The Guided Reveal

Scan the access card with your phone. Their professionally edited story film begins to play. Their voice fills the room. The digital heirloom page holds everything — video, audio, book, photos, and life lessons — all in one private experience.

No scripts. No awkwardness. No stress.

Begin Your Story